- How does the subscription model work?
As a subscriber, you get unlimited access to all the subscribed GSourcers courses for the duration of your monthly or annual subscription.
- Who are your instructors and how do you vet them?
Our instructor community includes real-world subject matter experts selected to support you. Our unique tutoring marketplace model allows us to continuously vet our instructors through a combination of manual and automated tactics, including social proof from learners.
- Do you offer face-to-face classes?
We do not offer our own on-campus or face-to-face courses. However, for those who prefer in-person, class-based training, we have partnered with leading accredited institutions in South Africa. If you are interested in attending a physical class, please contact us here to start your application so we can connect you to one of our partner institution.
- What are your live online classes like?
Our live online classes are a great way to learn in an interactive, group setting with a skilled tutor. Classes are held in a virtual classroom via platforms like Zoom and Microsoft Teams, so you get all the benefits of learning with a cohort without needing to travel. You can learn from anywhere with a […]
- Can I take your courses on my phone or tablet?
Yes! Our pre-recorded lessons are designed to be accessible on all your preferred devices, so you can easily learn on your laptop, tablet, or smartphone.
- What is the refund policy?
We are confident you’ll be satisfied with our courses. However, if you are not, we offer a [number]-day money-back guarantee. Please refer to our full refund policy on our website for more details.
- Are the courses on GSourcers accredited?
Please take note that all GSourcers’ online courses are not accredited. They do not count towards any recognized qualification. Instead, they are specially designed to teach you relevant skills that will enable you to perform your job more effectively, typically in a shorter period of time. They have been developed without approval against regulated standards. […]
- What kind of support is available if I have a problem?
We offer a few different types of support. If you have a question about the course content, you can connect with a registered instructor. For technical issues, you can contact our dedicated support team via email or our help center.
- Are the instructors certified?
Yes, all of our instructors are experienced professionals who are registered and have a proven track record in their respective fields. We ensure they have the expertise to provide you with the best learning experience.
- How long do I have access to a course after I purchase it?
Once you enroll in a course, you have lifetime access to the materials. You can learn at your own pace and revisit the content whenever you need a refresher.
- How much do the courses cost?
Our pricing varies depending on the course. Please visit the individual course page for detailed pricing information. We also offer various payment plans and special promotions throughout the year.
- What are the technical requirements for the courses?
You’ll need a computer, tablet, or smartphone with a reliable internet connection. Our lessons are designed to be accessible on most modern devices. No special software is required.
- What’s the format of your lessons?
Our lessons are all pre-recorded, so you can learn on your schedule. You’ll have the freedom to access the course anytime, anywhere, and on any device—including your laptop, tablet, or smartphone. The lessons include a variety of resources like videos, simulations, quizzes, and exams.
- What are the benefits of learning with an instructor?
Working with a registered instructor can elevate your learning experience. They are available to clarify your toughest questions, give you personalized feedback on your work, and provide real-world insights based on their industry experience. This can help you bridge any knowledge gaps and master challenging concepts.
- Can I learn on my own without an instructor?
Yes! Our comprehensive, self-paced courses are designed so you can learn independently, at your own rhythm. You can build a strong foundation on your own terms and revisit content whenever you need to.
- Can I learn at my own pace or do I need to work with an instructor?
You can do both! Our platform gives you the best of both worlds. You can choose to learn entirely on your own through our self-paced courses, which are designed for independent study. You can also connect with a registered instructor for extra help. Instructors can provide you with: Personalized feedback on your work Answers to […]
- How do I purchase a course for a group?
Access to the “Groups” feature in GSourcers is primarily managed by the site administrator and the Group Admin (the person who created the group). Administrator: The site administrator has full access to create, manage, and assign courses to all groups on the platform. They can also delegate a user to be a Group Admin. Group […]
- Where do I track learners’ progress and data analytics reports?
Instructors can track learner progress and access data analytics reports from their User Dashboard. Tracking Student Progress For detailed progress tracking, instructors need to navigate to Instructor’s Dashboard > Left or top right menu > Students. Here, you can find a comprehensive list of all students and their data, including courses enrolled in, completed […]
- Where do I find my communication tools?
The communication features for both learners and instructors are located in different parts of the GSourcers Learning platform, within the user dashboard and course pages. For Instructors Instructors manage their communication tools from the user dashboard and the course builder. Announcements: This is a core communication tool for instructors. They can create and send […]
- How do I communicate with the course instructor throughout the completion of course
A learner can communicate with the course instructor throughout the completion of a course using several built-in features of the GSourcers e-learning platform. 1. Q&A and Discussion Boards Many courses have a dedicated Q&A section or discussion board on the course page. This is the most common way to ask questions about lesson content, assignments, […]
- How do I start and complete a course successfully?
Here is a step-by-step guide for a learner to start and successfully complete a course: Step 1: Start the Course Log In: Log into your account on the website. Access Your Dashboard: Navigate to your personal profile or dashboard, typically found in the user menu. Go to “My Courses”: On your dashboard, find the […]
- I do I registers and take a course?
Here is how a learner typically registers and takes a course: Step 1: Register an Account If you are a new user, you must first register an account on the website. This can usually be done by clicking a Register or Sign Up button located in the site’s header or on a course page. You […]
- How do I join a live or online class?
Here’s how a learner typically joins a live class on the GSourcers.com website: Access the Course: The learner logs into their account and navigates to the course page that contains the live lesson. Enter the Lesson: The learner clicks on the live lesson within the course curriculum. Join the Live Class: On the lesson page, […]
- Do I get a certificate when I finish a course?
If the course offers a certificate, it will be awarded to you upon successful completion. This certificate is set by the course instructor.
- Can I communicate with the instructor or other students?
Yes, many courses have features for discussion, Q&A sections within lessons, and announcements from the instructor to facilitate communication.
- What different types of content can I expect in a lesson?
Lessons can be delivered in a variety of formats, including text, video, audio, and live streams, depending on what the instructor has created.
- How do I check my grades for a course or quiz?
Your grades for quizzes and assignments can be viewed within your student profile. If the “Grades” add-on is enabled, you can see all your scores in a centralized location.
- Can I retake a quiz if I fail it?
The ability to retake a quiz depends on the instructor’s settings. Quizzes can be configured to allow a specific number of retake attempts.
- How can I track my progress in a course?
GSourcers provides a progress tracking feature within your profile. You can see which lessons you have completed, your quiz scores, and your overall course progress.
- How do I access a course after I’ve purchased it?
Once you purchase a course, it will be added to your profile. You can access it by logging into your account and navigating to your personal dashboard or profile page.
- How do I set a price for my course?
In the course settings, you will find an option to set a price. You can choose to make the course free, a one-time purchase, or part of a subscription.
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